Asked before you buy.
35 questions people ask. Search, or pick a group.
What exactly do I get for one lead?
One finished lead: the company, the director's name when it is on the public record, a website we opened, and an email the company published on a domain that accepts mail. Leads on your Feed also carry the dated reason to email them today. If the website or the email is missing, you never see the company and never pay for it.
What does it cost?
£29 a month for 900 leads, £69 for 2,400, £139 for 6,000. Pay yearly and you get twelve months for the price of ten. Full pricing.
Do unused leads expire?
No. They roll into next month while you are subscribed, and if your plan ends nothing is deleted: you can go on using the leads you have left until they run out, and you need a plan to add more.
Can I cancel, and what happens to my leads?
Cancel from the Plan page in the app, in two clicks, with nobody to email. You keep the product until the end of the month you have paid for. We do not delete your balance: after that you can go on using the leads you have left until they run out, and you need a plan to add more. The full terms.
Do you give refunds?
The monthly fee is not refundable once a billing period has started, so cancelling takes effect at the end of the period you have paid for. One-off top-ups are refundable within 14 days if none of the leads has been used. If something has gone wrong, write to hello@leadistry.co.uk before you cancel and we will sort it out. Billing terms in full.
Is VAT added at checkout?
No. Leadistry is not registered for VAT, so the price you see is the price you pay. There are no setup, processing or card fees either. Pricing.
What if a lead turns out to be wrong?
An unfinished lead is never sent to you, so you never pay for one. If your first email to a lead bounces, the lead is credited back automatically, once, and the Desk shows how many were. Everything you have been sent is re-checked on the 1st of each month, and anything no longer true is corrected.
How do I cancel?
One button in the app, any time. No notice period, no phone call, no email to write.
Is there a minimum, or a demo I have to sit through?
No to both. No seats, no minimum spend, no sales call. One person on £29 is a normal customer.
Can I try it before paying?
Yes: 25 leads free, and your first 25 emails sent from your own mailbox, with no card.
Can I pause my account without cancelling?
Yes. The Live/Paused switch beside the date on your Desk pauses the whole account in one click. While it is paused, nothing is found, spent or sent.
Where does the data come from?
Three public places: the government's company register, the company's own website and an ordinary web search. Nothing bought from brokers, nothing taken from behind a login. See every source.
How fresh is it?
The public register runs about a day behind, so at 06:00 every morning we pull every company registered the day before. A new company reaches you once its website and email check out, usually months after it registers. Everything you have been sent is re-checked on the 1st of each month.
Who is Leadistry for, and who is it not for?
It is for UK businesses that sell to other UK limited companies, mostly small and medium ones, new or established. Say what kind of business, where, and why now, and each morning the matching companies arrive with a checked website, a tested email and the director's name when it is on the record. It is not a contact database: there is no search by job title, and no sole traders, companies outside the UK or named people inside big corporates. If those are who you sell to, a database with job titles suits you better. The quickest way to know is to try it: 25 leads free and your first 25 emails from your own mailbox, with no card. The 1:37 demo video shows it working. Watch the demo.
Do I get phone numbers?
No, and we never will. It is email only, because that is what UK rules are comfortable with and it keeps you out of trouble.
Will I get a real person or info@?
You get the director's name when it is on the public record, and the email the company publishes. That may be a person's own address or a general one such as info@, because that is the address the company put on its website. Either way, its domain accepts mail.
What if the wrong sort of company turns up?
Before anything is charged, you see the trades and the area the agent picked, and whether plenty or few companies match there. Change it by telling the assistant. Anything that slips through and does not match is held back and never charged for.
How many leads arrive each morning?
Each lead comes to your Feed as soon as we have found it and checked its website and email, for as long as you have leads left. To have fewer a day, set a daily limit on any agent's page. For a specific push, press Find more now on an agent: the price shows before anything is spent.
What if my area is quiet?
Some weeks a narrow patch finds little. Each agent's page shows how many new leads it brings you a day, and one message to the assistant widens the area or adds another kind of business.
Will two customers get the same company?
You are never sent the same company twice. We do not sell exclusive territories, but the public record is 5.9 million companies deep.
Does it send from my own email address?
Yes. Gmail and Outlook connect with one sign-in, and a mailbox at another host, such as IONOS, GoDaddy or Zoho, connects with its password. Each email looks like one you typed, sits in your own Sent folder, and replies come back to you. Connect an IONOS mailbox: a one-minute video.
Will this damage my email reputation?
It is built not to. A new mailbox sends 5 emails a day, then 10, 15, 20, 25 and 30, and only moves up after a day it actually sent. Emails go in the hours and on the days you set, spaced out, and only to addresses we have tested. Your mailbox and warm-up.
Does anything send without me seeing it?
Not unless you switch on Autopilot. Otherwise you approve every first email on your Feed. With Autopilot on, every email from your agents goes out on its own in your sending hours, whether or not you log in. One click turns it off, and anything it took that has not gone comes back to you.
What is warm-up?
A new mailbox that suddenly sends a lot looks like spam, so it starts at 5 emails a day, then 10, 15, 20, 25 and 30. It only moves up after a day it actually sent, and it cannot be switched off. The Desk and the Feed show each day's plan as bars. How the mailbox warms up.
What happens when somebody replies?
The follow-ups to that company stop straight away. The reply lands in your inbox and on your Desk, under Replies, with an answer drafted. It never answers for you: you read it, change it if you like, and press send. Mark a win when one comes: a meeting, a quote or a yes. The Desk.
Will the emails sound like a robot wrote them?
The first line is always written for that company, from something real and dated on its public record. The rest is your own exact words or written by the AI from your brief, and you choose which in the Template.
Is emailing businesses like this legal in the UK?
Yes, to limited companies, about something relevant to their business. You do not need permission first, but you must honour anyone who asks to be left alone, and we do that within 24 hours.
What about sole traders?
Held back automatically, and never charged for. In UK law they count as individuals, not companies, so a different rule applies.
What if someone asks to be removed?
Done within 24 hours, and it holds for good across everyone using Leadistry. They do not need an account to ask. The removal form.
How long does setup take?
A couple of minutes. Describe who you sell to in normal words, check what the agent picked, and connect your mailbox. The agent has its first look within a minute and looks all day after that.
What is the Template?
Your email, as every company receives it. Pick a look (Letter, a plain white email; Designed; or Announcement, with a headline, a few points and a button) or one you saved, then add your logo, your colours, up to 3 pictures or a banner, a video and your social links. Send yourself a test first, or ask the assistant to build it by talking. The Template.
Where do I see every lead I have?
On Leads: every company we have found for you, on one screen, with the director, the email, the website and the social pages we could confirm. Each email has a plain status: not emailed yet, waiting, sent, replied or bounced. Filter any column, open a row for the public record, and on a paid plan download the rows you are looking at. Leads.
Can I get the leads into my other tools?
Yes, from Apps. One button makes your leads link, a private address that Google Sheets, Zapier or Make can read. Or paste a Zapier, Make or Slack webhook address, and every new lead and every reply is sent to it. On a paid plan, Exports keeps monthly and weekly statements as spreadsheet files. Apps.
Who owns the data if I leave?
You do. Download it whenever you like, and it stays yours afterwards.
Can I suggest a feature or report a problem?
Yes, from Your ideas inside the app. Write it in your own words and we answer you there.