How do I pause my whole account?
Use the Live and Paused switch at the top of the Desk or Agents. While your account is paused, we find no new companies, use none of your leads and send no emails. Emails waiting to go keep their place.
Going Live again
Press Live when you are ready. It tells you how many emails are waiting and when they start going, and nothing goes until you confirm.
Pausing one agent instead
To stop one agent and leave the rest running, pause it from its menu on Agents.
If it says On hold
On hold means the Leadistry team paused your account. Only the team can start it again, so contact us from Help, in Settings, or at hello@leadistry.co.uk.
Read more
Not what you needed? Email hello@leadistry.co.uk and a person will reply, or go back to the help centre to find another answer.