Why has my sign-in email or code not arrived?

Look in your junk or spam folder first. This happens most often with Hotmail, Outlook and iCloud addresses. Our sign-in emails come from hello@leadistry.co.uk. Mark it as not junk so future emails reach your inbox.

Other things to check

If it is not there, check these.

• It is the same address you signed up with.
• The link or code has not expired. A one-time link lasts 15 minutes and a code lasts 10 minutes.
• You used the newest one. If you asked more than once, open the latest email.

Still nothing

Wait a minute and ask for another, or sign in with your password, Google or Microsoft instead. If none of these work, email hello@leadistry.co.uk from the address on your account.