Question 1

How do credits work?

Accepted Answer

Credits are tier-priced based on what we actually deliver: Bronze (company info, full address, SIC, director name, no digital contacts) is 1 credit, Silver (everything in Bronze plus a verified company website) is 2 credits, Gold (everything in Silver plus a verified named-personal email) is 3 credits. Failed enrichments and dissolved companies never cost a credit. Cached enrichments are discounted automatically.

Question 2

Can I get a refund if a search fails?

Accepted Answer

Automatically. We charge per delivered contactable lead, not per search. If a search fails partway, all unused credits are refunded the same minute the job marks failed, no support ticket needed.

Question 3

Is Leadistry GDPR and PECR compliant?

Accepted Answer

Yes. We process under Legitimate Interest (we follow the ICO three-part LIA test, internally documented), honour data-removal requests at the SQL level within 24 hours, and keep both a director-suppression list and a company-suppression list. A public removal form at /remove-company lets anyone remove their company without signing up.

Question 4

What data can I get for each UK company?

Accepted Answer

Up to 6 enrichment data points per lead, website, named-personal email, Facebook, Instagram, company LinkedIn, director or co-founder LinkedIn, on top of Companies House basics (company name, number, SIC, address, incorporation date, officers).

Question 5

Where does the data come from?

Accepted Answer

Companies House for the registry data. Contact enrichment is discovered by our in-house pipeline from publicly published sources, company websites, public LinkedIn profiles. We never buy datasets.

Question 6

How does the monthly credit allowance work?

Accepted Answer

Leadistry is a rolling monthly subscription. Each plan refills your credit allowance at the start of every billing cycle. Unused credits do not carry over. Top-up packs remain usable until the end of your current cycle.

Question 7

What's included in the trial?

Accepted Answer

Every new account gets 100 trial credits, regardless of signup method. The full app is unlocked from day one.

Question 8

Do you support recurring searches?

Accepted Answer

Yes. Save any search as a recurring job that runs daily, weekly, or monthly. Per-user dedup means each run only returns companies you haven't seen before.

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