How do I close my account, and what happens to my data?

Open Settings in the app, choose Your data and press Close my account. Type close my account to confirm, then press Close it.

What closing does

Closing happens straight away.

• Your paid plan is cancelled straight away.
• You are signed out on every device.
• Your name, email and way of signing in are removed, so the account cannot be signed in to again.
• Your chats with the assistant are deleted.
• Records of what you paid are kept for 7 years, as the tax rules ask, with no name on them.

Before you close

Download anything you want to keep first: your data from Your data, and your leads from Exports. If you might come back, cancel your plan on Plan instead. Your leads are then kept for when you return.

If it will not close

Email hello@leadistry.co.uk and a person will close it for you.