Playbooks · 4 min read
Dedupe rules that stop the same company twice
Nothing burns a client relationship faster than delivering the same company twice. Dedupe must be a rule in the pipeline, not a Friday afternoon check.
01
Dedupe against deliveries
Every delivered batch is remembered per client. A company delivered in March cannot come back in July, even if it matches again.
02
Dedupe across briefs
Two briefs for the same client can overlap. Cross-brief rules stop one company arriving through both doors.
03
We match on what holds still
Matching runs on postcode and director names. Those fields do not change when a trading name does.
Try it this morning
Turn on per-client delivery memory and re-run last month's brief. Count what gets caught.
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