How do I stop my emails from sending?

To stop everything, use the Live and Paused switch at the top of Agents or the Desk. While your account is paused, no emails are sent, no new companies are found and none of your leads are used. Emails waiting to go keep their place.

Starting again

Press Live when you are ready. It tells you how many emails are waiting and when they start going, and nothing goes until you confirm.

Smaller stops

You can stop just part of it instead:

• Autopilot off, at the top of the Feed: anything it queued that has not gone comes back to you to approve
• Stop following up, on a follow-up waiting on the Feed: no more follow-ups to that company
• Follow-ups off, on the Mailbox page: no more follow-ups, including any already waiting
• Pause one agent from its menu on Agents: it stops finding companies

Emails already sent

An email that has already gone cannot be taken back. If your account shows On hold, we paused it for you: contact us from Help, or email hello@leadistry.co.uk.